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If you’re selling on Amazon, choosing the right fulfillment method can make or break your business. It directly impacts your profit margins, scalability and customer experience.

So, let’s break it down: FBA vs. FBM—what’s the best choice for your business?

📦 FBA (Fulfillment by Amazon)

FBA means that Amazon takes care of storage, packing, and shipping for you. It’s the go-to choice for most sellers looking to scale efficiently.

Benefits of FBA:

  • Amazon handles storage, packing & shipping - no need to manage logistics yourself.
  • Amazon manages customer service & returns – less hassle for you.
  • Lower shipping & fulfillment costs – Amazon’s bulk shipping rates can be cheaper.
  • Better Buy Box placement – Faster shipping increases your chances of winning the Buy Box.
  • Prime eligibility – This means higher conversions and more sales.


Downsides of FBA:

  • Less control over packaging & branding – Amazon ships in their own boxes, so custom branding is limited.

📦 FBM (Fulfillment by Merchant)

With FBM, you store, pack, and ship orders yourself or through a third-party fulfillment center. This method gives you more control but also comes with extra responsibilities.

Benefits of FBM:

  • Full control over branding & shipping – You choose how your product is packaged and shipped.

Downsides of FBM:

  • You handle storage, packing & shipping
  • You manage customer service & returns – More time and effort required on your end.
  • Higher shipping & fulfillment costs – You won’t get Amazon’s bulk shipping discounts.
  • No Prime eligibility – This often leads to lower conversion rates.


Which one is best for your business?

Choosing between FBA and FBM depends on your business model, product type, and long-term goals.

FBA is the ideal choice if you're looking to scale quickly, streamline fulfillment, and take advantage of Prime benefits to boost conversions. With Amazon handling logistics, customer service, and returns, you can focus on growing your brand.

FBM is a better fit if you sell heavy products or prefer full control over your fulfillment process. While it requires more effort, it allows for custom packaging, branding, and flexibility in how you manage orders.

Ultimately, the right choice depends on your specific needs and resources. 

About the Author

FBA vs. FBM:  Which Fulfillment Method is Right for You?

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